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  • Do you have an online version of your guest book?
    Yes we do!
  • Can you help me with some instructions on starting a fire in the firepit?
    First make sure it is ok to light a fire by calling the Murphy fire department. Their website is https://www.townofmurphync.com/fire-department If there is not a "No Burn Order" in place, you can follow the instructions below!
  • How is the cell phone service?
    You are in the mountains so the cell phone signal will be spotty. Your best bet is to make sure WiFi calling is enabled on your phone. Your phone will still try to use the weak cellular signal if it can, so your best bet is to put the phone in airplane mode but make sure WiFi is still enabled. Apple WiFi calling: https://support.apple.com/en-us/108066 Airplane mode: https://support.apple.com/en-us/108785 Android: WiFi calling: https://support.google.com/phoneapp/answer/2811843 Airplane mode: https://support.google.com/pixelphone/answer/12639358
  • I am worried about privacy. Can I disable the cameras on the Ring Doorbells?
    The Ring Doorbells are used for security purposes when the Cabin by the Creek is unoccupied. They are configured to not record any audio. If you want them disabled during your stay, you can block the cameras with the provided covers. There are doorbells on each of the back porches and one on the shed that can be disabled. Simply remove the cover from the doorbell portion and rotate to cover the camera. Please make sure to return it to the doorbell portion when you check out. We hope you enjoy your stay! Camera blocked during your stay. Doorbell blocked when you check out.
  • How do I work the thermostats?
    The thermostat for the primary floor is on the living room wall. The Thermostat for upstairs is in the loft. Here is a video to help!
  • Where can I find things to do in the area?
    The Murphy Chamber of Commerce website is a great resource. https://murphychamber.org/ The Cherokee County Chamber of Commerce website is also a good place to find information. https://www.cherokeecountychamber.com/ What's your favorite restaurant? https://www.facebook.com/montealbanmurphy/ Any others? Check the Guest Book. We try to keep it up to date with our favorites!
  • The digital lock is beeping and it won't stop. What do I do?
    This typically happens if the lock is jammed. This can usually be cleared by operating the lock with the door open. Simply open the lock by entering the code you were provided and close the lock using the "lock" button on the keypad. If this does not solve the problem give Guest Services a call and they will resolve the situation. Their website is https://tipsproservice.com/ , you can find their phone number here.
  • I am trying to leave a picture for the guest book, but they are very dark. How can I fix that?
    The camera does better with pictures taken outside. It has several settings in the front of the camera that you can change for particular light conditions. Here is a photo explaining the settings. For more detail the video below is very good.
  • Do you have an online version of your guest book?
    Yes we do! Click on "More Info" to access it.
  • How can I book my stay at Cabin by the Creek?
    Currently you cannot book directly on our site. We have partnered with Evolve for our bookings. Simply click on "Book" at the top of the main page and then click on "Book Now".
  • Where are you located?
    270 Laurel Brook Drive Murphy, NC 28906 Access to Google Maps is at the bottom of the main page.
  • Do you allow pets?
    At this time we do not. Would you be willing to pay an extra cleaning fee if we allowed pets? Please respond in chat.
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